Ask the UXpert: Hiring Your First User Experience (UX) Practitoner

uxunicorn

Our Uxpert Patti Hunt has 15+ years of experience in roles spanning various disciplines of human-centered design including UX, service and strategic design. She is also the co-founder of On-Off Design & Technology which specializes in great user experiences, on and offline. You can follow them on Twitter @onoffhk

I recently attended an event called “Building an internal UX team” by Design Thinking Hong Kong (DTHK) and noted there were lots of questions about what people should look for when interviewing potential candidates to make sure they were getting a good UX’er.

Hiring a UX’er for a startup is dramatically different to hiring a UX’er for a role is a large corporation. Here’s some tips about finding a good UX’er for founders, startups and small businesses.

Tip 1 – Favor generalists over specialists

Startups should narrow down their search by trying to find a good UX generalist, instead of a person with one or two highly specialized skills. The diagram below gives you an idea of the range of skills that fall within the UX spectrum. And you (like everyone else), are probably trying to find that rarest and most highly sought after individuals – the UX unicorn!

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Ask the UXpert: ‘Should I Continue with UX Research, Now that the Value Proposition Has Been Worked Out?”

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Our newest guest writer comes from the world of User Experience and she will answer your pressing questions each month right here! Please welcome Patti Hunt who has 15+ years of experience in roles spanning various disciplines of human-centered design including UX, service and strategic design.

She is also the co-founder of On-Off Design & Technology which specializes in great user experiences, on and offline. You can follow them on Twitter @onoffhk

This weeks topic was submitted by Jason Sigmon, founder of Hong Kong startup EcoPort, a new B2B waste management and upcycling platform.

Jason’s Question:

“The original idea I had for my business is nothing like what it is now largely because of the user research we did up front. Should I continue with the UX research, now that the value proposition and business model has been worked out?”

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Ask the UXpert: Grow Your Understanding of UX with new StartupsHK Column on User Experience

Patti and kristin at hive
This new column is written by Patti Hunt who has 15+ years of experience in roles spanning various disciplines of human-centered design including UX, service and strategic design.

She is also the co-founder of On-Off Design & Technology which specializes in great user experiences, on and offline. You can follow them on Twitter @onoffhk

Introducing a new column

User experience (UX) design is an important part of any startup journey – and providing a great customer experience is critical to the viability and profitability of any business. This week, we’re pleased to introduce a brand new column to answer all your questions about UX!

In partnership with local UX and Service Design startup On-Off,‘Ask the UXpert’ takes a “designer founder” look at your business, products and services, with advice about how you can improve. It’s a great way to get some ‘uxpert’ advice and exposure for your business.

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